Introduction
J-B Wholesale Pet Supplies, Inc. respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at J-B Wholesale Pet Supplies, Inc.’s web site.
Part I. Information Collection
J-B Wholesale Pet Supplies, Inc. collects information through our web site at several points. We collect the following information about visitors who make purchases:
- NameBilling Address
- Shipping Address
- Payment Information
- Purchase history
We collect the following information about visitors who request catalogs:
J-B Wholesale Pet Supplies, Inc. does not actively market to children, and we never knowingly ask a child under 18 to divulge personal information. We collect the following general data that is not personally identifiable information:
Product viewing history
We collect this information through registration forms, click stream tracking and automatic logging files. Registration of personal information is voluntary except when required to receive our products and services.
We employ cookies. A cookie is a small text file that our web server places on a user’s computer hard drive to be used as a unique identifier. Cookies enable J-B Wholesale Pet Supplies, Inc. to track usage patterns on our web site only and to deliver customized content to users. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by J-B Wholesale Pet Supplies, Inc. will be used for order fulfillment and marketing purposes. Users who provide information will receive email announcements or advertisements from J-B Wholesale Pet Supplies, Inc. only.
Registered users will receive additional announcements from us about products, services, special deals, and/or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. To unsubscribe, please click here.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We may supplement information collected on our web site with data from other sources such as credit history to authorize purchases.
It is our policy not to rent your email address to anyone.
We may offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our web site may offer contests, forums or message boards. Please be advised that information posted in these venues becomes public knowledge.
If our policy on information collection or uses changes, we will advise you via email if you are a registered user.
Part III. Problem Resolution
If problems arise, users may contact J-B Wholesale Pet Supplies, Inc. at our Customer Service Help Desk or by phone at (800) 872-6027.
Part IV. Data Storage and Security
J-B Wholesale Pet Supplies, Inc. protects user information with the following security measures: Hacker Safe Certification, secure servers, firewalls and SSL encryption are used to protect consumer privacy. No credit card information is stored on our web servers.
Part V. Catalogs
We may send you a catalog each time a new one becomes available. If you would prefer not to receive a catalog or are receiving multiple copies of the catalog, please contact our Customer Service Help Desk or call 1800-872-6027 and request to be taken off our mailing list. We occasionally make our mailing list available to outside sources. If you do not want your name made available to outside sources, let us know and we will make sure that your name is not made available.